Customs-Ready · Last updated October 27, 2026

Privacy policy

Customs-Ready suggests HS codes and country of origin for Shopify products. It’s run by VOMINI TECNOLOGIA LTDA (CNPJ 60.583.661/0001-19), Av. Paulista, 1106, andar 16, sala 01, Bela Vista, São Paulo, SP, 01310-914, Brazil. This page explains what we collect, why, who processes it, how long we keep it, and how to reach us.

What we collect from Shopify

• Your shop domain and time zone, to run the app for your store and show times in your time zone.
• Which Customs-Ready plan you’re on, from Shopify, to apply its product limit and features. Shopify handles billing; we never see payment details.
• Product details we need to suggest a code: title, product type, Shopify category, tags, vendor, the first 600 characters of the description, the main image address, whether each variant needs shipping, and each variant’s current HS code and country of origin.
• Our suggestions and your decisions (approved, edited), plus your settings such as vendor origin rules, your default country, and whether AI is on.
• An access token for your store, which Shopify gives us at install. It’s deleted when you uninstall.

We never read customer, order, or payment data.

What we collect on this website

• On the free code finder: the product description you type. We don’t ask for your name or email.
• Your IP address, kept in memory for up to 1 hour to limit how many lookups one visitor can make. It isn’t written to disk.
• Server logs with the address of each request (without its query string), the shop domain, product IDs, and error messages. They never hold product details, access tokens, or session tokens, and are kept for no more than 30 days.

How we use it

Only to suggest codes and countries of origin, save the ones you approve to your products, and keep the app working. We don’t sell data, use it for advertising, or share it with anyone except the processors below.

What we change in your store

Only the HS code and country of origin on your products’ variants, and only after you approve or save them (or, if you turn on auto-apply, for new products we’re highly confident about). Approve never overwrites values you already have.

Who processes it

• Hetzner Online hosts the app and its database on a server in Nuremberg, Germany (EU).
• Cloudflare carries traffic between Shopify, your browser, and the app (through an encrypted tunnel and its content delivery network), and stores the nightly database backups (Cloudflare R2, encrypted at rest).
• Anthropic (Claude), in the United States, helps pick between likely codes when AI is on. We send it the product’s title, product type, Shopify category, up to 15 tags, vendor, and the first 400 characters of the description, plus the text typed into the free finder. Anthropic doesn’t use this data to train its models. You can turn AI off in Settings, and then nothing is sent to Anthropic for your shop.

Your shop’s data is stored in the European Union. It leaves the EU only when AI is on (Anthropic, United States) and as requests pass through Cloudflare’s global network. Those transfers rely on the Standard Contractual Clauses in our processors’ data processing agreements. The app doesn’t send email.

How long we keep it

• While the app is installed, we keep your shop’s data so the app keeps working.
• When you uninstall, we delete the access token right away and stop any work in progress.
• 48 hours after you uninstall, Shopify asks us to delete your shop’s data, and we delete all of it: products, suggestions, rules, and settings.
• Encrypted database backups are made every night and kept for 30 days (copies on the server for 14 days), so deleted data is gone from backups within 30 days.
• Finder lookups are cached in memory for up to 1 hour.

Your rights

You can ask for a copy of your data, ask us to correct it, or ask us to delete it at any time. Email us and we’ll answer within 30 days. You can also download your codes from the app as a CSV file, and uninstalling deletes everything as described above.

Not advice

Suggestions are a starting point. You’re responsible for the codes and countries on your products. This isn’t legal or customs-broker advice.

Contact

Questions or requests? Email contact@vomini.com. By mail: VOMINI TECNOLOGIA LTDA (CNPJ 60.583.661/0001-19), Av. Paulista, 1106, andar 16, sala 01, Bela Vista, São Paulo, SP, 01310-914, Brazil.